Third-Party Integration
Data that moves between systems automatically, with failures visible and recoverable rather than silent.
Connecting your systems to each other and to external services — payment gateways, SMS, national platforms, ERP and partner APIs.
What this service is usually brought in to fix
Integration failures are silent
A transfer stops working and nobody notices until a reconciliation weeks later shows records missing on one side.
Point-to-point connections multiply
Every new system adds connections to every existing one, and the resulting web becomes impossible to change safely.
Credentials are embedded in code
API keys committed to repositories or hard-coded in scripts cannot be rotated, and cannot be revoked when staff change.
What the service covers
- REST, SOAP and file-based integration development
- Payment gateway, SMS and notification service integration
- ERP, HRMS and core-system connectors
- Message queues, retry logic and idempotent processing
- Integration monitoring, alerting and reconciliation reporting
- Secure credential storage and rotation
What you receive
- Integration design and interface specification
- Working connectors with error handling and retry
- Monitoring dashboard and failure alerting
- Reconciliation reports between connected systems
- Credential management and rotation procedure
How the work runs
Each stage produces something reviewable, so scope, risk and progress stay visible to your team throughout.
Map
Document the systems, data flows, volumes, formats, authentication methods and the owner of each endpoint.
Design
Define the integration pattern, error handling, retry policy and how a failure will be detected and reported.
Build
Implement and test against sandbox endpoints, including failure and duplicate-delivery scenarios, not just the happy path.
Operate
Deploy with monitoring and reconciliation in place, and hand over the runbook for handling a failed transfer.
Where we apply it
- Financial services and payments
- Government platforms and inter-agency data exchange
- Healthcare systems and equipment interfaces
- Enterprise ERP and supply chain
The controls that apply
- Credentials stored in a secrets manager, never in source control.
- Data in transit encrypted; payloads containing personal data minimised and logged without sensitive content.
- Every integration has a documented owner, monitoring rule and escalation path.
Frequently asked
If your question is not here, ask it directly — we would rather answer it before a proposal than after a contract.
Ask a questionOften, yes — through database-level integration, scheduled file exchange or a purpose-built adapter. We assess the options against reliability and the vendor's support position before recommending one.
What this is usually combined with
Discuss your Third-Party Integration requirement
Tell us the outcome you need and the constraints you are working within. We will respond with a scoped approach and the documentation your evaluation process requires.